Return & Refund Policy (Right of Withdrawal)

Last updated: May 14, 2026

Thank you for shopping with Grillhamster.
We want you to feel completely confident in your purchase. Please read our return and refund policy carefully.

1. Right of Withdrawal (EU Customers)

If you are a consumer within the meaning of EU law, you have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day you or a third party designated by you (who is not the carrier) received the goods.

To exercise your right of withdrawal, please contact us at:

Jan Baumgartner
Kollerhofsiedlung 46
9470 St. Paul
Austria